CONDITIONS OF SALE
The conditions of sale are those that regulate the agreement between the company Gabriel Alsina Llorens with address at Ctra. de Balaguer, s / n 25136 Castello de Farfanya Lleida, with C.I.F / N.I.F 40884101Z and owner of the website, with the customer user for purchases of products through the website shop.olicastello.com or any of its subdomains or alternative domains (hereinafter, Web).
shop.olicastello.com offers information on the brand's products.
In order to register on the web, the user must be a natural person, over 18 years of age and final consumer. All minors are expressly excluded.
In order to access the purchase section, the user must register and provide all the requested data, following the instructions indicated in the registration form.
When the user confirms and formalizes a purchase, he expressly and unreservedly accepts a commercial relationship, a purchase-sale contract that will be governed at all times by the general conditions outlined here.
The general conditions existing at the time of formalizing the purchase and once the payment has been confirmed will apply at all times.
How to buy
In order to make your purchases, once registered, you must follow the following steps indicated in the purchase form:
- Choosing the products to buy and adding them to your shopping cart.
- Go through checkout.
- Enter the delivery address.
- Payment details
It is advisable that the user keep a copy of the proof of purchase.
Once the steps described have been completed, the buyer will receive confirmation of his order within 24 hours.
Gabriel Alsina Llorens reserves the right to suspend the sale when the following cases occur:
- In the event that the order data is incomplete, doubtful or more than 24 hours have passed without receiving the payment agreement.
- In the event that due to breakage or stock defect it is impossible to deliver one or more selected products.
- Other cases not foreseen in these conditions.
Gabriel Alsina Llorens reserves the right to verify the user's data before processing an order and not to attend the sale in case the transactions could be suspected of fraud.
The user will be informed of any incident that prevents the sale from being formalized correctly.
Gabriel Alsina Llorens through its website only makes sales in the Spanish territory. The following are excluded: Ceuta, Melilla and the Canary Islands.
All products contain detailed information about the product, delivery times on special products and other features.
In price changes Gabriel Alsina Llorens reserves the right to update prices without prior notice, orders placed will maintain the price set at the time of confirming the purchase and once the payment is confirmed.
Returns and guarantees
The user has the right to return the products purchased.
- The user may exercise their right to return within 15 days of receipt of the product / os. Before returning the products purchased, you must contact via email or the customer service department indicating the reason for the return, as well as your data and order number.
- The costs of returning and returning the product / os will be borne by the customer, except in the event of defective product or errors not in accordance with the product requested in the purchase. In this case all return costs will be borne by Oli Castelló. Molí d'oli G.Alsina i fills.
- The refund of the amount of the purchase will be made by the same means by which the payment was made as soon as possible, from the receipt of the product, once the return has been examined and accepted.
The products to be returned will be returned with their original labeling and packaging to ensure the correct transport of the product.
The product guarantees are those established by the manufacturers. The warranty does not cover defects or breakages caused to the product by misuse, blows, manipulations or other actions that lead to unjustified deterioration of the item.
The conditions of use of the Web are subject to Spanish legislation and disputes arising from them will be resolved before the courts and tribunals of the city of Balaguer (Lleida) which will have exclusive and exclusive jurisdiction over any other jurisdiction.
OFFICIAL CONTACT OF OLICASTELLÓ ALSINA
You can request all the information you need with the use of the Web or contact us through: